Privacy Policy

The purpose of this privacy policy is to give you information on how CHeKT, LLC (“CHeKT”)  collects, holds, transfers and/or processes (collectively referred to as “uses”) your personal data through our direct or indirect contractual relationship with you, what kind of rights you have regarding the above personal data, and the consents or agreements for the above “use” of such.

This privacy policy becomes our commitment to you for the purpose of protecting the security and privacy of your personal data, and covers the following areas:

• The types of data we collect from you;
• When we collect your data;
• How we use and process your data;
• Our legal basis for processing your data;
• When and to whom we share your data;
• For how long we retain your data;
• When and to whom we transfer your data across country borders;
• Whether and how we carry out profiling using your data;
• The security measures we take to protect your data;
• Your rights over your data;
• The choices you have over how your data is collected and used by us; and
• Who to contact and what to do if you wish to discuss with us about your data and your rights.

CHeKT is the controller and responsible for your personal data (collectively referred to as “CHeKT“, “we”, “us” or “our” in this privacy policy).

“Personal data” and “personal information” are data about an identified or identifiable individual received by CHeKT or by the partners (i.e., Dealers) of CHeKT, and recorded in any form.

CHeKT may collect, hold, transfer and/or process your personal data including the following:

• Name [first name, middle name, last name, username or similar identifier, title].
• Contact Information [billing address, delivery address, email address and telephone numbers].
• Transaction Data [details of products and services you have purchased from us].
• Technical Data [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website].
• Profile Data [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].
• Usage Data [information about how you use our website, products and services].
• Marketing and Communications Data [your communication preferences and other communication details with CHeKT].
• Video [We store and maintain video from your security system as part of our service. We store for 30 days from the date of occurrence all video events that result from a system alarm or are by the design of the system installer for the purpose of providing video alarm verification for your security].

We do not intentionally collect any Sensitive Personal Data (race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your [Identity, Contact and Financial Data] by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• apply for our products or services;
• create an account on our website;
• subscribe to our service or publications;
• request additional information
• give us some feedback.
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
• Third parties or publicly available sources. We may receive personal data about you from various third parties [and public sources] as set out below:
• Technical Data from analytics providers [such as Google based outside the EU];
• Identity and Contact Data from publicly availably sources [such as Companies House and the Electoral Register based inside the EU].

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

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Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

• External Third Parties.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
• We share video from your security with alarm monitoring centers, contacts you designate, and police or emergency response service teams.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We share your personal data within the CHeKT Group. This will involve transferring your data outside the European Economic Area (EEA) to US.

We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data. These rules are called “binding corporate rules”. For further details, see European Commission: Binding corporate rules.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How long will you use my personal data for?

We retain your personal data permanently in order to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We retain your video data for 30 days.

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You have:

• The right to request a copy of your personal data which we hold about
• The right to request that we correct any personal data if it is found to be inaccurate or out of
• The right to request to erase your personal data where it is no longer necessary for us to retain such data, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise, or defend legal claims.
• The right to withdraw your consent to the processing at any time if we rely on your consent to process your data. This includes cases where you wish to opt out from marketing communications that you receive from us.
• The right to request that we provide you with your data and, where possible, to transmit that data directly to another data controller, where the processing is based on your consent or is necessary for the performance of a contract with you, and in either case, we process the data by automated means.
• The right to restrict our processing of your personal data where you believe such data to be inaccurate, our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation, or because you do not wish for us to delete it.
• The right to object to us using your personal data, where the legal justification for our processing of your personal data is our legitimate interest. We will abide by your request unless we have compelling legitimate grounds for the processing, which override your interests and rights, or if we need to continue to process the data for the establishment, exercise, or defense of legal claims.
• The right to lodge a complaint regarding our processing of your data, with the competent authority where you reside or in which your data is processed.

If you wish to exercise any of the rights set out above, please contact us.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

CHeKT commits to resolve complaints about our collection or use of your personal information. UK, EU and Swiss individuals with inquiries or complaints should first contact CHeKT’s Data Protection Officer. We would be happy to discuss your concerns before you approach any public organizations or administrations, please contact us in the first instance.