Why Video Monitoring Matters

Locations with visual alarm monitoring benefit from faster police responses, higher apprehension rates, and reduced property damage. When monitoring center agents provide real-time details of an active crime, law enforcement can engage more effectively. Often, officers request additional information to enhance situational awareness, ensuring they can apprehend criminals and maintain safety as they approach the scene.

 

CHeKT’s proactive visual alarm monitoring platform equips agents with controls for lighting, sirens, doors, gates, and more. Agents can also issue live or pre-recorded audio commands. With real-time video feeds and these controls, agents can effectively deter criminal activity. Coupled with fast police responses, CHeKT’s visual alarm monitoring significantly reduces crime by offering comprehensive, proactive security.

 

Visual Alarm Monitoring enhances monitoring center operations by providing real-time video access, allowing agents to distinguish between criminal activity and non-threatening events caused by employees or other factors. This capability reduces false alarm dispatches from the industry average of 95% to a 95% confirmed valid dispatch rate. When intent or activity is unclear, CHeKT’s Verify SMS Video feature enables agents to quickly share video evidence with customers, involving them in decision-making.

This shared approach not only decreases false alarms but also improves security and response times for confirmed incidents. Both the monitoring agent and the customer can review video evidence, leading to faster, more accurate responses and higher customer satisfaction.

Providing home security is a critical service, and Visual Alarm Monitoring offers families the best protection against unexpected threats. By visually monitoring a home, you can quickly identify if a burglary or break-in occurs, ensuring the proper emergency and law enforcement services are dispatched. Visual Alarm Monitoring also allows for proactive detection, with alarm zones placed around the property to alert homeowners and monitoring centers of suspicious activity before a break-in happens. This capability helps distinguish between non-threatening triggers (like pets or family members) and genuine security breaches requiring immediate action.

Application Ideas:

• Perimeter Zone Verification: Pair external cameras with perimeter doors and windows to provide visual confirmation during an alarm, protecting privacy while verifying potential breaches.
• Glass Break Verification: Connect exterior cameras to internal glass-break sensors to differentiate between false alarms caused by environmental factors and genuine intrusions.
• Proactive Detection: Implement cameras with video analytics or link them to external sensors for early detection of activity around gates, porches, and other critical areas, enabling timely responses.
• External Building Security: Enhance security for garages, tool sheds, barns, and pool areas with Visual Alarm Monitoring, including lighting and audio controls to deter crime and boost apprehension rates.

Markets:

• Residential
• Home Businesses
• Farms

Benefits:

• Collaborative decision-making between homeowners and monitoring centers
• Faster police response times
• Proactive and preventative security services
• Reduction in false dispatches and fines from law enforcement

Employee safety and inventory protection are top priorities for business owners. Visual Alarm Monitoring provides emergency monitoring center agents with real-time video during an alarm, enhancing response times for incidents such as theft or medical emergencies. Whether it’s a panic button pressed by a cashier or a door alarm triggered at night, the camera system’s situational awareness allows agents to relay accurate information to first responders, offering immediate peace of mind for business owners.

Application Ideas:

• Visual Monitoring of Alarm Zones: Pair cameras with alarm zones to provide central station operators with immediate visual information when an alarm triggers.
• Panic/Incident Buttons: Equip cameras with emergency buttons and LED lights to give operators real-time visibility of emergency situations, assuring employees that help is on the way.
• Stock-Room Monitoring: Use cameras to oversee high-security areas and instantly share video footage with managers or owners to monitor access.
• Emergency Exits: Install cameras at emergency doors to give central station operators quick video access and relay information to store owners.
• Environmental Conditions: Monitor environmental sensors with cameras to provide real-time updates on issues like water flow or temperature changes, protecting goods and equipment.
• Site Arming & Disarming: Track the opening and closing of multiple properties with visual monitoring to ensure operations are on schedule.

Markets:

• Retail
• Jewelry
• Convenience & Liquor Stores
• Educational Institutions

Benefits:

• Faster police response times
• Enhanced peace of mind for employees and owners
• Remote oversight of emergency situations
• Real-time proactive security services
• Reduction in false dispatches and fines from law enforcement

Displaying products outside of a business is a great way to drive traffic through the front doors. Unfortunately, no matter how well staffed, this leaves inventory susceptible to theft after-hours. Visual Alarm Monitoring utilizes sensors and on-site cameras for remote visual monitoring and detection when someone is on-site. Central station operators have instant access to the video when someone is detected. This video information can be shared with an owner to provide guidance to the dispatching agent and also to be shared with law enforcement, all leading to a priority response and a greater apprehension rate. Dispatching agents can also deter crime with audio announcements and turning on lights to expose the criminal. A solution that deters crime and apprehends criminals gives you peace of mind.

Application Ideas:

• Visual Monitoring of Alarm Zones: Pairing cameras that overlook alarm detection areas directs the responding and dispatching agent to the precise location of the alarm trigger.
• A/C Units – Copper Protection: Copper is often stolen from A/C units and other external machinery. Visual alarm monitoring ensures that when a tamper/theft sensor is triggered, an alarm monitoring agent immediately dispatches authorities to prevent the crime.
• Contractor Equipment Yards: Plumbing and Electrical Contractors often have equipment and tools outside. Securing this equipment is not only about protecting contractors from theft, but more importantly, that their service crews can still perform services when they arrive at work. By pairing exterior detection zones with cameras, when an intruder is detected on the site, central station operators have access to live video from the site, leading to a priority police response and increased apprehension rate.
• Equipment Rental Locations: Often, equipment rental locations, Lawn & Garden repair shops, and lumbar yards store equipment outside. Securing this equipment from theft and vandalism is critical to these business owners. Exterior detection zones provide the alarm monitoring agents with instant access to a violated area. Agents can deter crime and the loss of productivity by using audio broadcast messages and lighting controls to warn trespassers. When a crime is in progress, video information is shared with law enforcement, leading to a priority response and increased apprehension rate.
• Agricultural: Equipment yards, pump equipment, and service yards are often located in remote areas, making them easy targets for thieves. Visual alarm monitoring allows for quick alerts to the monitoring center, local law enforcement, and representatives for the protected site.

Markets:

• Lawn & Garden
• Equipment Rental Locations
• Plumbing/Electrical Contractors
• Motorcycle Dealerships
• New/Used Car Lots
• Repair Facilities
• Tow Yards
• Substations

Benefits:

• Improved Police Response Time
• Peace of Mind for Employees & Owners
• Real-time Proactive Security Services.
• Asset Protection
• Audio Broadcasts: Customer Safety & Criminal Deterrence
• Reduction of Lost Productivity
• Prevent Inventory Shrinkage

On-site Guards are costly and can often be unreliable as they can only be in one place at a time. Remote Visual Monitoring with outdoor trigger points and video analytics can alleviate the need for physical on-site security. Central station operators are notified if someone is on-site and will supervise their activity. Agents can provide friendly audio messages to announce business hours and inform customers that they are under live remote video surveillance. They can also simultaneously watch and monitor additional cameras from the site and have a full situational awareness of everything happening on the property. This high level of remote video guard service prevents vandalism and theft.

Application Ideas:

• Scrap Yard/Parts/Junk Yards: With triggers from reliable video analytics, thermal imaging sensors, Infrared beams, and exterior motion detectors, a remote video monitoring center agent will instantly observe people on the property. Remote visual monitoring center agents stand ready to respond to alarm conditions 24/7/365
• Construction Lots: Job sites and construction areas are often susceptible to theft and crime due to the tools and equipment left on the job combined with an unfinished location that typically lacks power and a security system. By utilizing a mobile video surveillance trailer and solar power if needed, these job sites can be easily monitored with Visual Alarm Monitoring. Mobile surveillance trailers using the CHeKT Visual Alarm Monitoring solution become a rapid deployment system that can secure any construction lot.
• Sales Lots: Car, ATV, Motorcycle dealers, and tractor dealers all have equipment stored outside. Ensuring this equipment is protected from vandalism and theft is not only about the cost of repairs but also lost sales opportunities. Locations with outdoor sales lots cannot afford to lose a day of sales opportunities, so protecting these assets with exterior detections and audible warnings is essential to their operation.
• Video Guard Tours: Remote visual monitoring center agents can perform a tour of the equipment and large properties on a regularly scheduled basis.
• Lone Worker Escorts: In locations where employee security is essential, a remote escort service can be initiated by phone call or a call switch, and a remote visual monitoring center agents can provide video escorted services through a public parking lot.

Markets:

• Construction
• Metal Scrap Yards
• Landfills
• Used Auto Part/Junk Yard Lots
• Parking Lots
• Auto Dealerships

Benefits:

• Improved Police Response Time
• Peace of Mind for Employees & Owners
• Real-time Proactive Security Services.
• Asset Protection
• Audio Broadcasts: Customer Safety & Criminal Deterrence
• Reduction of Lost Productivity
• Prevent Inventory Shrinkage

A proactive, real-time video and audio response to an incident ensures that customers, business owners, and law enforcement are notified and can respond to an event as it is happening. Whether this is a service of convenience or an emergency that saves an organization time and money, a critical response center operator stands ready to serve the needs of you and your business.

Application Ideas:

• Environmental Sensors: When a visual response to a temperature alarm sensor, water sensor, or other environment detection is needed, agents have immediate access to the alarm and video information about what may have caused the alarm. This visually confirmed critical information saves an organization significant money from machinery repair to lost productivity revenue.
• Equipment Malfunctions: Supervising machinery is essential to employee safety and a company’s productivity. When machinery has a fault condition, a relay can be triggered to initiate a remote response by agents. The agents can provide you with video evidence of what may have caused the fault and can remotely disable the machinery to prevent further damage.
• Elevator Monitoring: When an emergency call button is pressed in an elevator, allowing monitoring center agents access to an elevator camera and audio means the difference in knowing a prank vs. a critical health emergency. Ensuring the fastest and most accurate emergency response team is dispatched.
• Access Control Rules: When an unauthorized entry is attempted on an access door location, the business owner and the alarm monitoring center agents have instant access to live video and audio of the door.
• Dump/Waste Yard Supervision: If a client is concerned about unauthorized dumping, exterior sensors and visual alarm monitoring provides them with an automatic push notification of the unauthorized activity. Clients can control the activity time of the notification and ask the central station to monitor the location on their behalf.
• Gas Station Pump/ATM Security: Gas stations have become a new target for thieves to steal credit card information. Pairing cameras with a tamper trigger or a door switch secures gas pumps and ATM systems from credit card skimmer installation and ATM vandalization.
• Gate and Entry Control: Remote video monitoring center agents can respond to the gate, or access control triggered call stations and remotely open gates or doors for staff.
• Security Fog Deployment: Deploying security fog to deter a crime in a jewelry store, gun shop, or pawn shop significantly impacts a crime in progress. When monitoring center agents are directed and see a crime in progress that cannot be stopped, they can deploy security fog that will rapidly fill a room and visually impair the criminal’s ability to see.

Benefits:

• Improved Police Response Time
• Peace of Mind for Employees & Owners
• Real-time Proactive Security Services.
• Asset Protection
• Audio Broadcasts: Customer Safety & Criminal Deterrence
• Remote Relay Control functions can be controlled by the end-user and/or monitoring center